FAQs
Product Supply +
Our key customers are the Supply chain for steel, wholesalers, and project contractors.
We need the client’s name, country, contact information, product specifications, and images (if any).
Yes. (for example)you can order flat bar and square pipe and galvanised sheet together in same container.
On our quotation sheet, we will also include the volume and weight of your order.
Yes, we accept inspections such as Bureau Veritas and SGS or others as per client requirements.
Yes. Third-party inspection is an outsource service.
Yes. SteelSaidhem has an in-house inspection for physical appearance and quantity inspection and zinc coat layer.
Our clients usually use Bureau Veritas, SGS, Qima and Intertek.
No. SteelSaidhem offers free in-house designing of packaging for clients.
Upon inquiry of product, you can advise which part of your order you want to get conformity. We will work with certifying institutions to acquire certificates according to your requirements.
Yes. Most of the goods are freshly made, some sizes our factories ready earlier to assist quick deliveries.
Payment +
Our key customers are the Supply chain for steel, wholesalers, and project contractors.
No. You can pay a deposit upon confirmation and balance before loading your order.
We usually request a 30% deposit upon confirmation of the order.
No. We do not accept payment from a personal name account to our company account.
USD, Euro, and any other international currencies.
Logistic +
By taking the SteelSaidhem service, we are responsible for exporting your order to your chosen destination port.
You will need to find a customs broker in your country.
SteelSaidhem logistics department will advise you weekly of the displacement of your order.
Yes. You will receive a weekly tracking status of your order via email.
Most countries require; Commercial invoice, Packing list, Proforma invoice, Sale contract, Bill of lading, payment receipt and product sheet (if any).
Minimum Order Quantity(MOQ) +
MOQ is the quantity required for the manufacturing to start production on a selected product.
You can make a trial or sample order below MOQ but with a higher price.
Yes. The price will depend on the steel market price , and the processing and logistics cost may vary on more significant orders..
Delivery time +
It depends on the volume and availability of raw material on an average of 30-40days upon confirmation. (Check SteelSaidhem order management for confirmation)
Yes. Covid-19 pandemic does affect delivery time because of availability of raw material, labour, transport and other logistics.
Yes. SteelSaidhem team try their best to support the client with an urgent order. (Check SteelSaidhem Order management).
Shipment +
Booking the container is a choice for the client; either book on their own or SteelSaidhem also makes their booking upon request.
- We have a team with 20 years of experience in logistics to follow up and arrange a booking for your order.
- Company name, Company address, Business registration number, phone number, email address, and destination port.
